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Case studies

Restaurant discovery and booking, run through chat.

A consumer product where a diner describes what they want in chat and gets restaurants, a map and a booking, without creating an account first.

Client withheld under NDA

Challenge

A recommendation is only useful with a place and a time attached. The answer, the map and the availability arrive in the same turn, or the conversation stalls.

What we built

  • A chat interface that resolves an open request into a short list of restaurants.
  • Recommendations drawn from location, cuisine and what the diner has asked for earlier in the session.
  • An interactive map with booking links and a route through to the restaurant's own site.
  • A no-registration path through the whole flow, with saved history for anyone who does sign in.

Outcome

A diner goes from a vague idea to a booked table inside one conversation, and signing in only adds history to it.

Capabilities

  • Conversational UI
  • Recommendations
  • Maps
  • Booking flow

Describe your challenge.

Early idea or system already in production. Both are worth a conversation.

  • Built and run by our senior team.
  • Confidential from the first call, NDA as standard.

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