Business Imperatives
The system includes automation and flexibility in the debt collection process, allowing changes and configurations to be made at any stage. It aimed to create different workflows for debt collection based on countries' regulations and make an overview of statuses for clients as additional services displayed. Efficient accounting and documentation management simplified billing and invoicing and the ability to generate various reports.
Outcomes
1. Develop new and improve the existing functionality of the core system that brings more flexibility in the debt collection process and makes integrations with middle and big enterprise companies for effective and secure exchange of data/statuses.
2. Create a service that displays the dashboard for debt collection insights, process of debt collection, details of debtors, and accounting.